Shipping Policy

Shipping Rates

We offer the following shipping options for UK customers:

Standard Shipping: £5.99 for orders under £50
Free Shipping: Orders over £50 qualify for free shipping

Delivery Times

All orders are shipped via Royal Mail:

Standard delivery: 2-3 business days
Orders are processed within 1-2 business days

Processing Time

Orders placed Monday-Friday before 2 PM will be processed the same day. Orders placed after 2 PM or on weekends will be processed the next business day.

Shipping Locations

We currently ship within the United Kingdom only

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email to monitor your package's progress.

Damaged or Lost Packages

If your package arrives damaged or goes missing, please contact us immediately at [your email]. We will work with Royal Mail to resolve the issue and ensure you receive your order.

Contact Us

For any shipping-related questions, please contact us at info@luxitylondon.com and we'll be happy to help.